Intensive Care Unit (ICU)

For Patient Information, call 828.452.8301

A 12-bed, multi-faceted multi-disciplinary unit designed to care for critically ill patients. The nurse-patient ratio is 1:2, and may be 1:1 depending upon the complexity of the patient. Patient ages range from infant to geriatric. Intensive care has been defined as “a service for patients with potentially recoverable conditions who can benefit from more detailed observation and invasive treatment than can be safely provided in general wards or high dependency areas.” It is usually reserved for diagnosis, prevention of, and treatment for established organ failure or dysfunction.


Tele-Intensive Care Unit

Haywood Regional Medical Center's critically ill patients have the benefit of an advanced telemedicine program designed to enhance patient safety with an extra layer of care. The HRMC Intensive Care Unit uses a tele-ICU system which provides monitoring by highly trained board-certified intensivist physicians and critical care specialists 24 hours-a-day, 7 days-a-week.

The system is a partnership between Haywood Regional Medical Center and Specialists on Call (SOC) - Telemed 

Benefits of Partnership

A key benefit of the tele-ICU partnership is knowing that patients are being vigilantly monitored by experienced board-certified intensivists. This partnership provides added support and expertise to ensure emerging issues can be dealt with as quickly as possible. A multi-disciplinary team including the Nurse, Pharmacist, Case Manager, Physical Therapy and the Tele-Intensivist will round daily using “Smart Rounds” and set goals. They will also see the patient as many times as needed every day of the hospitalization.  The intensivist will make recommendations for the plan of care and then the hospitalist will finalize the plan and orders.

What is an intensivist?

An intensivist is a board-certified physician who provides special care for critically ill patients. Also known as a critical care physician, the intensivist has advanced training and experience in treating this complex type of patient.

How do intensivists improve the quality of care in the ICU? 

  • Instant access to highly trained specialists
  • Critical patients receive optimal, around the clock care
  • SOC available when needed and aren’t being awakened in the middle of the night at home
  • SOC specifically dedicated to our patients
  • SOC responds to issues if local doctor has been called away

What does Tele-ICU mean for patients and their families?

An ICU stay can be difficult for patients and families. Patients and families can be assured that advanced care and support is being delivered through our tele-ICU partnership and that critical care-trained doctors and skilled nurses are always available.

A key benefit is knowing that loved ones who are patients are being vigilantly monitored by experienced intensivists. This partnership provides added support and expertise to ensure emerging issues can be dealt with as quickly as possible. 

SOC teleIntensivists collaborate with your local clinical team to develop care plans and perform daily assessments through proactive, structured interactions.