Credit and Collection Practices
Insurance claims are submitted within days of service to Medicare, Medicaid, Commercial, Managed Care, Liability and all other carriers. Patients are expected to pay any known co-payments, deductibles and non-covered amounts when services are received. All requests for payment are based upon ESTIMATED amounts and are not considered final billing totals. Any remaining balances due will be billed to you once your insurance company has paid or denied. Balances are due and payable upon receipt of your statement. Insurance claims are submitted as a courtesy and do not relieve patients of financial obligations.
If a patient’s account (s) becomes past due, Haywood Regional Medical Center may pursue outside collection activity including legal action if necessary.
Itemized or summary statements are available to you upon request.
For more information please call us at 828-452-4624 and let us help.
- Executive Team and Board of Trustees
- Patient Information
- Advance Directives
- Campus Map
- Community Benefit Report
- Community Health Needs Assessment
- Cancer Report
- Billing Questions
- Medical Record Release
- Non-Discrimination Notice
- Online Bill Pay
- Outpatient Surgery
- Privacy Practices
- Patient Financial Information
- Chaplaincy Program
- What it means to be a Duke LifePoint hospital
- Patient Guide Book
- Understanding Billing and Charges
- UnitedHealthCare Update
- Third Party Applications