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Behavioral Health

Call 828-452-8651

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Frequently Asked Questions

What is the average length of stay?
While the average length of stay for each individual varies, the BHU is committed to both acute stabilization of symptoms and setting individuals up for long term physical, emotional, and psychological wellness. Most individuals do not stay more than 10 days.

What is the visitation/ phone policy?
Click HERE for full visitation information during COVID-19.
Phone Calls: There is access to a community phone during free times at no cost.

Do you take insurance?
We accept all insurance plans. We will file all claims with your insurance company. The amount paid by your insurance will depend on who your insurance company is and your in and out of network coverage benefits. Individuals with Medicaid and Medicare or state funding through Vaya Health are also accepted.

How will the BHU ensure my safety?
Physical and emotional safety are our #1 priority. We provide an environment that is engineered for maximum safety. We maintain 24-hour observations/support with the least restrictive interventions.

Are private rooms available?
Each individual enjoys a private room with a private bathroom.

Senior Behavioral Health

A 16 bed unit providing a spectrum of psychiatric and medical care in an environment designed specifically to meet the safety needs for senior adults requiring 24-hour in-patient hospital care.

A multidisciplinary team of clinicians conducts mental, cognitive and medical assessments and develops customized treatment plans for patients. Attending psychiatrists and registered nurses will be on staff as well as mental health technicians, counselors, a psychologist, an activities coordinator and licensed clinical social workers. Program services include providing a safe environment with 24-hour monitoring and supervision, diagnostic services, medication evaluation and treatment, dietary evaluation, group counseling, individual counseling, physical and occupational rehabilitation, recreational therapy, and specialized care coordination with outpatient providers.

The Senior Behavioral Health Unit is equipped to facilitate meeting the unique needs of the elderly population, including:

  • the use of medication management to treat complications that come with aging
  • physical impairments that limit mobility and daily living
  • life changes and losses that diminish their financial, social and emotional support systems when they are most needed.

The goal is to stabilize the patient while in the hospital setting and help each patient to determine safe and suitable living options upon discharge. It is not a long-term care facility - the average stay is 14 to 16 days. Senior adults (ages 55 and older) who are considered for treatment at Haywood Regional’s Senior Behavioral Health unit have acuity levels to meet the criteria for an intensive inpatient admission, such as:

  • Sudden onset or increase in confusion, disorientation or memory loss
  • Hallucinations, delusions, and/or paranoia
  • Behavior or verbalization reflecting potential risk of danger to self, others or property
  • Severe depression
  • Suicidal ideation or attempted suicide
  • Assaultive behavior as a result of psychiatric disorder
  • Sudden change in ability to attend to normal daily activities
  • Inability to comply with prescribed psychiatric health regimen
  • Noncompliance with prescribed medical health regimens due to concurrent psychiatric illness
  • Acute onset of inability to cope with stressful situation


Emergency Assistance

If at any time you do not feel safe, or feel like hurting yourself or others,
please call 911 or your local crisis service provider.

The following telephone hotline is available 24 hours a day and 7 days a week:

National Suicide Prevention Lifeline