Humans Who Heal: Anna Taylor, Activities Coordinator, Haywood Regional Medical Center

Haywood Regional Medical Center continues its Humans Who Heal series by recognizing team members whose compassion and dedication help create meaningful experiences for patients and families every day. This month’s feature highlights Anna Taylor, Activities Coordinator in the Behavioral Health Unit (BHU).

What is your role at the hospital, and how long have you been here?
I serve as the Activities Coordinator for the Behavioral Health Unit and have been part of the Haywood Regional team for the past two years.

What inspired you to go into healthcare or your specific role?
I’ve always had a passion for working with people and creating spaces where others feel safe, valued, and cared for. In behavioral health, I have the opportunity to bring moments of joy and connection to patients during times that may feel overwhelming or difficult. Being able to create positive experiences and meaningful interactions each day is incredibly rewarding.

What do you love most about your job?
The relationships are my favorite part of this role. I love getting to know our patients and working alongside such a compassionate team. Even small moments, whether it’s a conversation, an activity, or simply making someone smile, can have a lasting impact, and I’m grateful to be part of that.

How do you feel your work impacts patients or the community?
Being in the hospital can feel very vulnerable, especially for patients navigating behavioral health challenges. My hope is that I can help create an environment where patients feel safe, supported, and treated with kindness. Sometimes simply helping someone feel comfortable or seen can make a meaningful difference in their healing journey.

Can you share a moment or memory that has stuck with you during your time here?
One experience that stands out was a patient group where we made homemade pizzas completely from scratch, including the dough. Afterward, our kitchen staff helped us bake them. It became such a fun and uplifting experience for everyone involved. Moments like that are a reminder that healing can happen through connection, creativity, and shared experiences.

What does healing mean to you?
To me, healing means caring for both the physical and emotional needs of a patient. Emotional well-being is such an important part of overall health. As healthcare workers, it’s important that we not only care for someone medically, but also help ease fears, build trust, and create meaningful human connection.

What’s something people might not know about your role or department?
Our Behavioral Health Unit is unique because we focus heavily on emotional wellness and individualized care. Activities can vary greatly depending on what brings comfort or joy to each patient—from painting and music to games, animals, or even themed activities like fishing. It’s incredibly rewarding to create experiences that help patients feel more like themselves again.